Jewels by Lubeck is a renowned jewelry store located at 132 Orange St, Neptune Beach, FL 32266. Specializing in custom engagement ring creation, Jay Lubeck, the master jeweler, along with his daughter Kindred, offer over 48 years of expertise in crafting unique pieces using gold and platinum. They provide services such as custom design, jewelry repair, and consultations, all tailored to meet clients' individual needs.
Customer reviews cover a total of 28 insights, revealing a generally positive atmosphere surrounding the jeweler's services. The feedback highlights the craftsmanship and artistic vision of the staff, particularly praising the bespoke engagement rings created for clients. Many customers express their satisfaction with the knowledgeable and professional service received, emphasizing the personal touch that Jay and Kindred bring to their work.
However, there is a note of criticism regarding customer service experiences, with some reviews indicating a lack of patience in interactions, particularly in more stressful situations. This variety indicates a mixed but predominantly positive reception to the jeweler's offerings.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Opening Hours:
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Jay Lubeck, Kindred Lubeck
Best Review:
One customer praised Jay and Kindred for creating a meaningful custom engagement ring that perfectly embodied their vision, highlighting the exceptional service and artistry of the team.
Worst Review:
Another reviewer expressed frustration over a dismissive interaction with the owner, feeling that the response to their inquiries regarding ring sizing was condescending and unhelpful.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 28
Store Phone Number: 9042490908