Lucente Jewelers, North Grafton, MA

Lucente Jewelers, located at 1 Hollywood Drive, North Grafton, MA 01536, is a jeweler specializing in the creation of engagement rings and other gold and diamond jewelry. The owner, Susan Mariano, has over 30 years of experience in the jewelry industry. Customers can expect a range of services including ring design, jewelry repairs, and the opportunity to sell unwanted jewelry. The store operates in Worcester County.

The overall sentiment from online customer reviews:
Positive: 40%
Neutral: 30%
Negative: 30%

Many reviews praise the staff's friendliness and the personalized service offered by the owner, while other reviews criticized customer interactions and perceived pricing issues.

**Operating Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

**Staff Members:**
- Susan Mariano (Owner)

**Best Review:**
A customer commended the owner for providing stellar service while designing a custom ring that incorporated sentimental family gems, expressing gratitude for a memorable experience.

**Worst Review:**
Another reviewer described an unpleasant interaction where they felt belittled regarding their engagement ring. They noted that the customer service was condescending and they would not return to the store based on that experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*