Valencia Jewelers, located at 816 Falling Waters Rd, Chipley, FL, is a reputable destination for custom engagement ring creation and jewelry repair. With a history dating back to 2002, this shop specializes in both personalized engagement rings and a variety of jewelry services. The owner, Luis Valencia, along with master jeweler J Rose, brings over 32 years of experience in crafting exquisite jewelry pieces.
The store has garnered attention in the local community, receiving a total of 16 reviews. Customers highlight the expertise in jewelry repair and custom designs, with many praising the quality of work and dedication of the staff. Positive feedback often mentions their excellent craftsmanship and friendly service, making it a go-to place for engagement rings and other jewelry needs. However, some reviews express concerns regarding the store's appearance and customer service at times, indicating a mixed atmosphere overall.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%
**Opening Hours**:
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
Staff members include Luis Valencia and J Rose.
Best Review: Rick Everitt commended the store for its excellent work and expertise in repair services, emphasizing the quality support provided by the staff.
Worst Review: Linda Ham noted that while the inside of the store was beautiful, the storefront appeared worn, and she felt the staff was somewhat unwelcoming during her visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 8506389412