Lux Bond & Green Jewelers, located at 1 Mohegan Sun Blvd, Uncasville, CT 06382, has established a solid reputation for its exceptional engagement ring creation services. The store has been a family-owned fixture since 1898, focusing on providing customers with a personalized approach in selecting the perfect ring. With an emphasis on quality, Lux Bond & Green offers a diverse selection of fine jewelry, including custom design options that enable customers to craft unique engagement rings tailored to their vision.
The staff at the Mohegan Sun location, including experienced associates like Tiffany and Selena, consistently receive praise for their knowledgeable and attentive service. Customer interactions often highlight the staff's professionalism and commitment to making the engagement ring buying process seamless and enjoyable, which contributes significantly to the overall customer experience.
Operating in New London County, Lux Bond & Green maintains a strong presence in the jewelry market, with various locations across Connecticut. The atmosphere in the store is described as welcoming, making it a favorable destination for couples looking to celebrate their love with a custom engagement ring.
Operating Hours:
- Thursday: 11 am – 10 pm
- Friday: 11 am – 10 pm
- Saturday: 11 am – 10 pm
- Sunday: 11 am – 6 pm
- Monday: 10 am – 5 pm
- Tuesday: 10 am – 5 pm
- Wednesday: 11 am – 10 pm
Staff Members:
- Tiffany
- Selena
Overall Sentiment from Online Customer Reviews:
Customer feedback reflects a predominantly positive atmosphere, with approximately 80% positive, 15% neutral, and 5% negative sentiments observed. The majority of reviews commend the service quality and customer support, while a few express concern about availability and service delays.
Best Review:
A customer commented on the exceptional service provided by Tiffany, noting how she helped them navigate their option for an engagement ring custom design, ensuring a smooth and enjoyable process.
Worst Review:
One review criticized the experience of having a watch adjusted, highlighting poor communication about the store's authorized dealer status and dissatisfaction with the service rendered on the watch band.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 226