Lux Bond and Green Jewelers - Westport Store, Westport CT

Lux Bond & Green Jewelers is a reputable jewelry store located at 136 Main St, Westport, CT 06880, in Fairfield County. This family-owned business has an impressive history dating back to 1898, providing exceptional service, particularly in engagement ring creation. Lux Bond & Green is known for its vast selection of extraordinary diamonds, designer jewelry, and luxury watches. Their knowledgeable staff, including recognized professionals like Trish and Lisa, have garnered praise for their outstanding customer service and expertise in guiding customers through the engagement ring selection process.

The store operates with the following hours:

| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Overall sentiment from online customer reviews:
Positive sentiments are prominent at approximately 90%, with 8% considered neutral and 2% negative. Customers consistently highlight the exceptional service and attention to detail offered by the staff. However, a few negative experiences were noted regarding customer service inconsistencies and repair issues.

Best Review:
A customer named Maggie expressed satisfaction after working with a knowledgeable staff member, Trevor, who helped her create a unique emerald and diamond ring, exceeding her expectations and providing personalized post-purchase support.

Worst Review:
Joseph reported an unfortunate experience where his Rolex watch was returned damaged after an adjustment. He felt there was a lack of communication regarding their status as an authorized dealer at the time of service.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.