Maertens Fine Jewelry & Gifts is a family-owned jewelry store based in Solomons, MD, recognized for its exceptional engagement ring creation services. Located at 13966 HG Trueman Rd, this jeweler specializes in custom-designed pieces, providing a personalized touch to every engagement ring. The store features handcrafted jewelry and unique items, focusing on quality craftsmanship to ensure each piece is cherished for generations. Customers can expect a variety of services, including jewelry repair, appraisals, and custom designs, making it a comprehensive destination for all jewelry needs.
The business operates in Calvert County and can be contacted at (410) 394-3990.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment expressed in the reviews is mixed, with approximately 70% positive, 20% neutral, and 10% negative feedback. Customers appreciate the personalized service and quality of the jewelry, but there have been concerns regarding specific interactions, particularly with returns and customer service.
Best Review:
Robert praised Maertens Fine Jewelry & Gifts as the best jewelry store, highlighting the great service and good prices. He mentioned the staff's commitment to the community and their exceptional customer care.
Worst Review:
MaryJean criticized her experience with a defective pair of earrings, stating that the staff had initially argued about the return policy. She expressed dissatisfaction with how she felt treated during the refund process, which ultimately led her to take her business elsewhere.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.