Maharaja's Fine Jewelry & Gift is a well-established jeweler located in Panama City, Florida, offering a wide variety of jewelry services, with a strong focus on creating custom engagement rings. The family-owned business, proudly operating since 1977, prides itself on providing exceptional customer service and a welcoming atmosphere. Known for its extensive selection of luxurious jewelry and high-quality brands, Maharaja’s includes collections from esteemed designers.
The staff is described as knowledgeable and attentive, with many customers highlighting the personalized, no-pressure service they experience when picking out their engagement rings. Notably, the owner, Mohit Samtani, and his father have garnered praise for their commitment to customer satisfaction and their expert advice throughout the ring selection process.
While many reviews reflect a positive sentiment about the customer service and the beautiful selection of jewelry available, there are also some negative experiences noted, focusing on specific product issues, such as watch repairs and customer follow-up.
Address: 105 W 23rd Street, Panama City, FL 32405
Phone: (850) 763-4224
Operating Hours:
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is approximately:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Best Review:
Stacy mentioned an exceptional visit to Maharaja's where the staff provided a remarkable experience and great service during her engagement ring selection process.
Worst Review:
Annie expressed dissatisfaction about her Tag Heuer watch, claiming the store failed to provide adequate service when it continued to malfunction after multiple visits, leading her to consider legal action.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 522
Store Phone Number: 8507634224
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