Main Street Jewelers, located at 417 Main St, Plattsmouth, NE 68048, offers a wonderful experience for those seeking to create the perfect engagement ring. This family-owned and operated store, established in 1996 by Russ and Kim Kathol, has garnered a reputation for exceptional customer service and personalized attention to detail in jewelry design, particularly engagement rings.

The store is well-regarded for its knowledgeable staff, including certified gemologist DeAnne Kathol, who help clients navigate through custom designs and repairs. Their services encompass fine jewelry sales, custom piece creation, and jewelry repair, catering to the broader Cass County area. Customers appreciate the unique selection and the charming small-town atmosphere that enhances their shopping experience.

While the majority of customer feedback is positive, highlighting the helpfulness and friendliness of the staff, there are a few negative experiences regarding service consistency. Some customers have reported issues with resizing and communication during their experiences, which underscore the need for attentive service throughout the process.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review: A customer named Leslie praised the compassionate service when she needed a special necklace repaired, emphasizing the caring approach of the staff and the expedited attention given to her cherished item.

Worst Review: Kristin expressed frustration over several issues with her engagement ring resize, mentioning miscommunication and perceived accusations from the staff, leading her to decide never to return.

Opening Hours:
- Monday: 9 am - 6 pm
- Tuesday: 9 am - 6 pm
- Wednesday: 9 am - 6 pm
- Thursday: 9 am - 6 pm
- Friday: 9 am - 6 pm
- Saturday: 9 am - 3 pm
- Sunday: Closed

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.