Mainestone Jewelry, located at 346 Main Street, Wilton, ME 04294, is a distinguished jeweler known for its expertise in creating custom engagement rings, particularly using Maine Tourmaline and other local gemstones. The store has received multiple positive reviews from customers who commend the helpful and knowledgeable staff, particularly owner Ron Gelinas, for their exceptional customer service and craftsmanship. Clients have expressed satisfaction with the quality of repairs and the unique selection of jewelry, making it a popular destination in Franklin County.

However, there have been a few critiques regarding customer service in specific instances, highlighting the importance of ensuring consistent experiences across all customer interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Highlight Reviews:
Best Review: A customer praised the outstanding service provided by Ron and his wife, commending their quick and quality repair of a cherished gold chain.
Worst Review: A customer expressed dissatisfaction with how their heirloom wedding rings were handled, reporting that the repairs did not meet their expectations, although the store issued a refund.

Operating Hours:
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 3 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed

Staff Members:
- Ron Gelinas (Owner)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.