Mai's Jewelry & Engravers, located at 2790 McArthur Road, Fort Meade, MD 20755, is a reputable establishment known for its exceptional engagement ring creation services. With a phone number of (410) 674-4998, this jeweler provides a wide array of engraving and jewelry repair services, making it a one-stop shop for customers seeking personalized and high-quality items. The staff, including recognized individuals like Jose and Mai, are noted for their welcoming demeanor and commitment to customer satisfaction, frequently going above and beyond to meet clients' needs.

The store operates in Anne Arundel County and is open 24 hours, providing flexibility for customers to visit at their convenience.

Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews is generally positive, reflecting a customer satisfaction rate of approximately 85%. Many customers commend the outstanding service and quality of work, particularly highlighting the personalized engagement ring service. However, there are some critical reviews that express dissatisfaction with the pricing and customer support.

**Customer Reviews Sentiment Breakdown:**
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: A customer praised the store for its exceptional service, particularly focusing on Jose's personalized assistance during the creation of commemorative awards for an organization. This individual highlighted the professionalism and attentiveness provided throughout the process.

Worst Review: Another review voiced disappointment regarding the pricing structure and perceived poor customer service, stating that a quoted price had unexpectedly doubled, leading to frustration with the store's business practices.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Open 24 Hours

**Staff Members:**
- Jose
- Mai