Maitland Jewelers Maitland FL

Maitland Jewelers is a well-established jewelry store located in Maitland, FL, specializing in engagement ring creation and a variety of jewelry services. The store is known for its personalized service, with experienced staff dedicated to meeting customer needs. The owner, Elin Shenk, brings years of industry experience, having previously worked in her family's jewelry business.

The address is 500 E. Horatio Ave. Suite 1, Maitland, FL 32751, and the phone number is (407) 628-0615. The store operates during the following hours:

| Day | Hours |
|-----------|--------------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |

Maitland Jewelers provides an array of services, including custom jewelry design, repair, and appraisals. Customers have praised the store for its friendly and knowledgeable staff, highlighting the exceptional service provided by Elin and her team. However, there are some reviews mentioning concerns about customer service and the handling of repairs, indicating a mixed experience for some shoppers.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlight Reviews:
Best Review: A customer expressed immense gratitude for the kind and exceptional service provided by Sylvia and Carl at Maitland Jewelers. They appreciated how the staff went above and beyond, cleaning their rings at no charge and promptly handling a repair.

Worst Review: A customer reported a disheartening experience regarding the service they received during a repair visit. They felt insulted by an employee's condescending tone, resulting in a negative impression of the store's customer relations.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Member Mentioned:
- Elin Shenk