Manlius Jewelry & Repair is a family-owned jewelry shop located at 131 West Seneca Street, Manlius, NY 13104. The knowledgeable owner, Lauren Masucci, a Graduate Gemologist with over 28 years of experience, provides personalized service for creating and designing engagement rings. The store specializes in a variety of jewelry services, including repairs, custom designs, and insurance appraisals while ensuring that most repairs are done on-site. Known for its warm atmosphere, the shop offers a unique selection of high-quality pieces, including those from local artists and vintage collections.
With a total of 42 reviews, the overall sentiment from online customer reviews is quite positive. Customers appreciate the expertise and friendliness of the staff, particularly highlighting the exceptional customer service provided. Positive sentiments account for approximately 95%, with only minor negative sentiments at around 5%.
Opening Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Lauren Masucci
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 0%
Negative: 5%
Best Review:
Becki Lewin noted the incredible customer service and quality products offered by Manlius Jewelry & Repair, highlighting her satisfaction with her experience.
Worst Review:
One reviewer named Brian expressed a slight disappointment regarding pricing of a gold wedding band, suggesting he might have expected a different experience but still recognized the service quality provided.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 42
Store Phone Number: 3156823124