Mansfield Fine Jewelry, located at 1292 Farm To Market Rd, Ste 157, Mansfield, TX 76063, is a family-owned jeweler proudly serving the Mansfield community for over 40 years. Known for their expertise in engagement ring creation, the store emphasizes custom designs tailored to each client's vision, ensuring a unique and personal experience. The skilled team, led by owner Alma and her son John, a Master Bench Jeweler, offers a wide range of services including fine jewelry repair and custom jewelry design, all performed on-site.

With a remarkable average rating of 4.9 stars from 58 Google reviews, customer satisfaction is a hallmark of Mansfield Fine Jewelry. Positive sentiments abound, with many praising the friendly, knowledgeable staff and the quality of the craftsmanship on custom pieces. Customers frequently highlight the exceptional customer service and quick turnaround times for repairs, enhancing the overall experience.

However, a few reviews indicate some challenges, with mentions of issues related to specific orders and delays. Despite this, the feedback overwhelmingly leans positive, demonstrating the store's commitment to quality and customer care.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

**Opening Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Alma (Owner)
- John (Master Bench Jeweler)

Best Review:
A customer named Michael expressed his appreciation for the fantastic customer service and quality of work, specifically mentioning that the prices and the care taken with his jewelry exceeded his expectations.

Worst Review:
Duane pointed out his dissatisfaction with an order for a watch band that did not fit correctly and reported no resolution after he was promised a solution, highlighting the need for improved follow-up on customer issues.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.