MarBill Diamonds & Jewelry, located at 112 Pricedale Rd, Belle Vernon, PA 15012, is a celebrated jeweler with over 50 years of experience in providing exceptional engagement ring creation and customer service. Operating within Westmoreland County, this third-generation family-owned business, led by Bill and Linda Horrell, along with their son Michael, specializes in offering a wide variety of diamond and gemstone engagement rings, along with custom design services and expert jewelry repair.
The store is well-known for its friendly atmosphere, with knowledgeable staff members dedicated to making the jewelry shopping experience enjoyable for clients. Customers frequently highlight the personalized service, expressing appreciation for the expertise displayed by staff members like Rebekah and Marsha. Reviews reflect a strong commitment to customer satisfaction, with careful attention paid to the sentimental value associated with custom pieces.
However, some reviews mention occasional challenges with product quality and repair services, emphasizing the importance of clear communication during the process. It's suggested that prospective customers maintain an open dialogue regarding their expectations.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 8%
Negative: 5%
Highlights from the reviews indicate that MarBill Diamonds & Jewelry is predominantly viewed positively, with many customers appreciating the personal touch and assistance received during their engagement ring selection and design process.
Best Review: Inga commended the store's family-like atmosphere, noting the helpfulness of the staff and their dedication to customer needs over the years.
Worst Review: Only minor critical feedback was noted, with Todd expressing concern over the timeline of a repair, though the appreciation for the establishment remained clear.
Operating Hours:
- Monday to Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Bill Horrell
- Linda Horrell
- Michael Horrell
- Rebekah
- Marsha
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 393
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.