Marcelino Jewelry, located at 119 Broad St, Lynn, MA, is a reputable establishment in Essex County specializing in exquisite engagement ring creation and a variety of fine jewelry pieces. The store operates from Wednesday to Sunday, offering convenient hours for customers looking to create the perfect engagement ring.

The jeweler is well-regarded for its commitment to quality and customer satisfaction, reflected in a healthy average rating of 4.6 from 45 reviews across platforms like Google and Yelp. Positive feedback highlights the friendly and knowledgeable staff, as well as the exceptional service provided during the engagement ring design process. Customers appreciate the store's dedication to personalized jewelry, noting a family-oriented atmosphere that enhances their shopping experience.

Conversely, some reviews mention occasional concerns regarding customer service, with instances of less-than-ideal interactions. While these negative comments are fewer, they do indicate that improvement in service delivery could enhance overall customer satisfaction.

Overall Sentiment from Online Customer Reviews:
- Positive Sentiment: 80%
- Neutral Sentiment: 15%
- Negative Sentiment: 5%

Best Review: A customer named Samuel expressed high satisfaction with the outstanding service and quality jewelry available, illustrating the store's reputation for creating beautiful engagement rings.

Worst Review: Geos shared disappointment regarding an experience with customer service, stating that the staff was not as welcoming as expected, which highlights an area for improvement.

Operating Hours:
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 6:00 PM
- Sunday: 10:30 AM - 6:00 PM
- Monday: Closed
- Tuesday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.