Marchesa Jewelry, located at 1700 17 Mile Drive, Pebble Beach, CA 93953, has been a cherished destination for fine jewelry and engagement rings for nearly thirty-five years. Known for its family-owned charm, this store specializes in creating unique engagement rings tailored to individual tastes. Customers appreciate the exquisite selection that includes custom designs and high-quality pieces from renowned designers. The staff, including Melissa and her family, is noted for their exceptional customer service and dedication to ensuring client satisfaction.

Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Sunday | 12:00 PM - 5:00 PM |
| Monday | 11:00 AM - 5:00 PM |
| Tuesday | 11:00 AM - 5:00 PM |
| Wednesday | 11:00 AM - 5:00 PM |
| Thursday | 11:00 AM - 5:00 PM |
| Friday | 11:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 5:00 PM |

Overall Sentiment from Online Customer Reviews:
Positive sentiments are high at approximately 75%, with many praising the attentive service and unique inventory. Neutral comments at about 15% highlight mixed experiences regarding communication, particularly during custom work. Negative sentiments are minimal, around 10%, often focusing on isolated service issues.

Best Review:
Craig appreciated the great customer service he received at Marchesa Jewelry after purchasing a ring for his wife, noting how much she loved it.

Worst Review:
Manisha expressed dissatisfaction with her experience when she encountered communication issues during the resizing of her ring, wishing for better updates regarding delays.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.