Marella's Jewelry, located at 416 N Springfield Rd, Primos, PA 19018, operates in Delaware County. This family-owned jeweler has been a trusted name since its establishment in 1955. Known for its outstanding engagement ring creation service, Marella's Jewelry offers a range of jewelry services, including resizing and repair, with an emphasis on personalized customer service. Owner Bob Sniras is noted for being knowledgeable and friendly.
Positive reviews highlight the store's excellent customer service, reasonable pricing, and quick turnaround times, particularly for watch repairs and battery replacements. Customers have expressed satisfaction with the quality of the jewelry work, describing it as professional and fair.
However, some negative reviews point to recurring issues with accessibility, as certain customers reported difficulties reaching the store during posted business hours.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Highlight Reviews:
Best Review: A customer named Mandy praised Marella's Jewelry for its efficient service, citing how Bob promptly resized her rings at a reasonable price.
Worst Review: Another reviewer, Romelisa, described frustration over not being able to access the store during business hours after multiple attempts.
Operating Hours:
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10 am - 2 pm |
| Wednesday | 10 am - 2 pm |
| Thursday | 10 am - 2 pm |
| Friday | 10 am - 2 pm |
| Saturday | 10 am - 2 pm |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 40
Store Phone Number: 6106261698