Mark Peter's Diamond Designs in Plainfield IL

Mark Peter's Diamond Designs, located at 12820 S Route 59, Plainfield, Illinois, is a family-owned jewelry store with a strong focus on engagement ring creation and personalized customer service. Over the past 30 years, the store has established a reputation in Will County as the go-to jeweler for custom pieces that are both innovative and eye-catching.

Customers appreciate the knowledgeable and friendly staff, who are dedicated to providing exceptional service throughout the engagement ring design process. With a specialization in custom-designed jewelry, the team at Mark Peter's focuses on understanding the unique needs of each client, making it a fitting choice for couples looking to create a one-of-a-kind engagement ring.

However, experiences have varied, with some customers praising the attentive service and quality craftsmanship, while others have reported issues related to repairs and customer service, citing dissatisfaction after their purchases. Overall, the store boasts a mix of positive and negative feedback, reflecting different customer journeys.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%

Highlight Reviews:
Best Review: Sherri found the store to be a true custom jeweler, emphasizing the remarkable quality of their one-of-a-kind designs, and praised the excellent customer service she received during her visits.

Worst Review: Cher expressed disappointment with her experience, feeling dismissed when seeking assistance with her wedding ring repair, stating that the staff was unsupportive and unhelpful.

Address: 12820 S Route 59, Plainfield, Illinois
Phone: 815-436-2100

Operating Hours:
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 4 PM
- Sunday: Closed

Staff Members Mentioned: Mark, Dana, Anna, and Paige.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.