Thomas Markle Jewelers, located at 4417 Kingwood Dr, Kingwood, TX 77339, is a distinguished jeweler specializing in engagement ring creation and luxury watches, including being an authorized ROLEX dealer. The store operates with a commitment to providing exceptional craftsmanship and personalized customer service in Harris County. The dedicated team, which includes knowledgeable staff like Sue DuGas and Roland, supports customers through the process of designing and selecting the perfect engagement ring, ensuring each client's vision is realized.

With a total of 54 reviews reviewed, customer sentiment reflects a positive atmosphere, with the experience of quality service predominating. The breakdown of sentiments shows a strong positive rating at 85%, a neutral sentiment of 10%, and a negative rating of 5%.

The positive reviews frequently highlight the friendly and accommodating service, with customers expressing their satisfaction with the knowledgeable staff and their ability to handle custom pieces. In contrast, negative reviews noted occasional dissatisfaction regarding customer interaction.

{| Operating Hours |
|---------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

**Staff Members**:
- Sue DuGas
- Roland

Overall Sentiment from Online Customer Reviews:
85% Positive, 10% Neutral, 5% Negative

Best Review:
Charlene noted that Thomas Markle Jewelers treats customers like family, highlighting the relaxing and no-pressure environment they provide, making it an ideal place for purchasing jewelry.

Worst Review:
Eloy expressed feeling that the staff was rude during his visit, indicating a negative interaction that detracted from his overall experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.