Mark's Jewelry is a well-regarded establishment located at 105 W Main St, St Lucas, IA 52166, with a phone number of (563) 778-2232. This family-owned jeweler has been a staple in Northeast Iowa since 1946, specializing in custom engagement rings and fine jewelry. The store is known for fostering strong relationships with customers, ensuring that each piece is a perfect fit for their love stories.
The reviews indicate a mixed sentiment from customers, covering a total of 33 reviews:
**Overall Sentiment from Online Customer Reviews:**
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Customers have praised the exceptional service offered by the staff, particularly highlighting Jill, the third-generation owner, who is noted for her dedication to finding or designing exactly what customers are searching for. Positive comments emphasize the friendly atmosphere, the ability to customize rings, and the valuable assistance in choosing meaningful pieces. However, there are mentions of inconsistent customer service in some reviews, indicating room for improvement.
**Opening Hours:**
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 1 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Jill Heins
Best Review: Erin highlighted the impeccable service and a great selection of jewelry, emphasizing a satisfaction with the overall experience.
Worst Review: Bill expressed disappointment with the jewelry quality relative to the customer service he received.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 33
Store Phone Number: 5637782232
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