Marks of Design, located at 389 Bridgeport Ave, Suite 103, Shelton, CT 06484, is a premier jewelry store specializing in the creation of stunning custom engagement rings. With a focus on providing exceptional service, the knowledgeable staff, led by owner Kate Marks, is dedicated to helping clients design the perfect ring to suit their style and budget. The store offers a wide range of services, including jewelry repairs, resizing, and custom designs tailored to individual preferences.
The atmosphere at Marks of Design is inviting, making it a great place to create a memorable piece of wearable art. Customers rave about the friendly, attentive service and the unique selection of quality jewelry. Positive reviews highlight the welcoming staff and the expertise they bring to the customization process, ensuring clients feel special throughout their journey.
However, some reviews indicate a need for vigilance regarding charges and fees associated with pickups and resizing, suggesting that potential customers should clarify any costs upfront to avoid misunderstandings.
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** Emily noted that the staff was helpful and patient during her search for wedding bands, although she had some issues with the pickup process.
**Worst Review:** A reviewer pointed out concerns about the accuracy of charges during the pickup of engagement rings, suggesting that communication about fees should be clearer.
| Opening Hours |
|-----------------------|
| Tuesday - Friday: 10 AM - 5:30 PM |
| Saturday: 10 AM - 3 PM |
| Sunday: Closed |
| Monday: Closed |
Staff members mentioned include Kate Marks, who leads the team in providing high-quality service and personalized jewelry design.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 522