Marlowe Jewelers, located at 16055 Crossbay Blvd in Howard Beach, NY, is a cherished destination for creating custom engagement rings, being family-owned since 1951. Known for their commitment to quality and customer care, they have garnered a solid reputation within the local community and beyond.
The talented team, led by owner Dennis Croce, excels in custom jewelry design and remounting, offering services like jewelry repairs, watch servicing, and cash for gold. Customers appreciate the friendly atmosphere and the way staff members genuinely listen to their needs, guiding them through the engagement ring creation process with care and expertise.
Overall, customer feedback is largely positive, with around 80% expressing high satisfaction while 10% report neutral experiences and another 10% encountering some issues, particularly with service consistency.
Opening Hours:
Monday: Closed
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Paul shared his experience of exceptional service, emphasizing the honest and reliable nature of the staff, noting that he plans to return for future jewelry needs.
Worst Review: Liz reported dissatisfaction after her ring resizing, expressing frustration over the quality of work and lack of proper communication regarding her concerns.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 142
Store Phone Number: 7183238730