Marlowe's Jewelry & Repairs, located at 301 N Harrison St, Princeton, NJ 08540, is a locally owned jeweler known for its personalized service in engagement ring creation and jewelry repair. With a variety of services offered, including custom design and repair, the store caters to customers seeking unique pieces that reflect their personal style. The experienced staff, particularly noted is owner Marlene, has garnered attention for their design skills and attention to detail.
Operating hours are:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Reviews indicate a mix of sentiments. A total of 11 reviews were analyzed.
Overall Sentiment from Online Customer Reviews:
Positive: 54%
Neutral: 9%
Negative: 36%
Positive reviews highlight exceptional service, quality craftsmanship in engagement ring creation, and knowledgeable staff. Customers appreciate the friendly atmosphere and the ability to collaborate on custom designs. However, negative sentiments focus on reports of poor customer service, with some customers recounting experiences of being treated rudely or receiving unsatisfactory assistance during repairs.
Best Review: A customer remarked on the transformative work done by Marlene on an old engagement ring, which exceeded expectations in both quality and price.
Worst Review: Another customer expressed frustration over rude service and a lack of understanding when inquiring about a repair, leading them to decide against returning to the store.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 58.5%
Total Customer Feedback Reviewed: 11
Store Phone Number: 6096837133