Marquis Jewelers, Newton Highlands, MA

Marquis Jewelers, located at 80 Winchester Street, Newton, MA 02461, is a family-owned jewelry store celebrated for its extensive collection and engagement ring creation services. They offer custom design, repair services, and a wide selection of fine jewelry, wedding bands, and watches, making them a go-to choice for significant life events. The knowledgeable staff, including owner Mark and his family, are recognized for their commitment to customer service, contributing to a warm, inviting atmosphere.

Customer reviews demonstrate a mixed sentiment regarding their services, particularly around engagement ring creation. Many patrons appreciate the variety and quality of the jewelry, highlighting the expertise and attentiveness of the staff. However, some customers express dissatisfaction with the pricing and customer service experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 20%
Negative: 25%

**Opening Hours:**
- Monday: 9:30 AM - 5:00 PM
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed

**Staff Members:**
- Mark (Owner)
- Kathy (Staff)
- Amy (Staff)

Best Review:
A customer praised the exceptional customer service and beautiful selection of engagement rings, noting the staff's ability to guide them through creating a special piece for their significant other.

Worst Review:
Another review critiqued the high prices for repairs and expressed frustration over the perceived rudeness of staff, highlighting a negative interaction with the owner that left them feeling undervalued as a customer.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.