Martin Jewelers, located at 12 North Avenue W, Ste A, Cranford, NJ 07016, is an esteemed jewelry store known for its exceptional engagement ring creation and customer service. With a reputation built over 75 years, the store is guided by owner Ellen Ramer, a Certified Gemological Appraiser, and a dedicated staff including manager Jeff Robbins and sales associates like Scott, who are highly regarded for their expertise and personalized service.

This independent jeweler provides a range of services, including custom jewelry design, appraisals, and watch repairs, ensuring a comprehensive experience for customers. Martin Jewelers is also recognized for their integrity and commitment to educating customers about the intricacies of their purchases.

The online presence boasts around 1,331 reviews, highlighting both positive and negative sentiments from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Customers commend the warm, knowledgeable service provided by the staff, highlighting their patience and willingness to assist, especially in creating unique engagement rings. Conversely, a few reviewers expressed dissatisfaction with specific services and communication at times.

Best Review:
Sarah praised Martin Jewelers as the best jeweler in the area, emphasizing the friendly and helpful staff that contributes to a lifelong customer relationship.

Worst Review:
Paul expressed frustration over his experience, stating that he encountered judgmental and unhelpful staff when inquiring about a specific Rolex model, leading to his decision not to return.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours**:
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 5:30 PM |
| Sunday | Closed |

Staff members mentioned:
- Ellen Ramer
- Jeff Robbins
- Scott Zwain