Martin Jewellers, Custom Engagement Rings in Shawano , WI

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83% Score | Martin Jewellers Shawano WI

Martin Jewellers, located at 148 S Main St, Shawano, WI 54166, is a well-established family-owned jewelry store known for its exceptional engagement ring creation and personalized service. Owners Heather and David Pahl lead a team dedicated to providing a range of services, including custom jewelry designs, repairs, and appraisals. Since its inception in 1960 by Herb Martin, the store has built a reputation for quality craftsmanship and customer-focused service within Shawano County.

With a total of 155 reviews, the overall sentiment from online customer reviews is as follows:

- Positive: 76%
- Neutral: 14%
- Negative: 10%

Positive reviews often highlight the exceptional customer service and quality craftsmanship. Customers appreciate the team’s expertise, particularly in designing unique engagement rings that reflect individual tastes. The staff is frequently described as friendly, attentive, and knowledgeable, making the experience enjoyable. Many patrons commend the store for its willingness to work with clients to create the perfect piece of jewelry, including custom mounts and restorations.

Conversely, some negative feedback mentions experiences related to communication issues and dissatisfaction with product availability. A few reviews indicate that customers felt misinformed about item progress or encountered unanticipated delays in service.

**Opening Hours:**

| Day | Hours |
|-----------|--------------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 7:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
| Sunday | Closed |

**Staff Members:**
- Heather Pahl
- David Pahl

Best Review: A customer praised Martin Jewellers for their fantastic ring repair service, noting how the team not only fixed a diamond issue but also ensured that all stones were secure, leaving the ring looking brand new. This high level of attention to detail made a significant positive impression on the customer.

Worst Review: One customer expressed frustration over communication issues, stating they were disappointed with the lack of updates on their heirloom watch repair, which resulted in an extended waiting period and a lost family ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 83%
Total Customer Feedback Reviewed: 155

Store Phone Number: 7155262030

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83%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Martin Jewellers

Shawano Lake is the most beautiful place you can find to propose with your Martin Jewellers diamond engagement ring. Located in northeastern Wisconsin, this magical lake is a perfect spot for you to ask for her hand.

Martin Jewellers can confidently say that the best time to buy your diamond engagement ring in Shawano, WI, is in the fall. To observe the magic of the changing leaves in all their glory is a gift in itself, only to be enhanced by a romantic proposal. Come and visit our store in the fall!

Our master craftsmen at Martin Jewellers promise to treat every client's ring as a representation of the couple's unique love story-- that's why you can expect it to take 3-4 weeks for the ring creation process to be completed. We may cut diamonds, but when it comes to quality, we don't cut any corners!

Understanding the attributes of our most popular diamond engagement rings might help you through the sea of choices when selecting the perfect piece for her. Our best-seller at Martin Jewellers is the low profile, zero pronged halo setting with a round-cut diamond. Halo settings feature a ring of smaller stones around the center stone; a show stopping choice for your special someone.

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Start Creating Your Ring

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