Martin's Jewelry, located at 17520 Hawthorne Blvd, Torrance, CA, has established itself as a trusted destination for crafting beautiful engagement rings. Serving the community in Los Angeles County, this family-run shop has garnered a loyal customer base over the years, evident in the glowing reviews that praise both the quality of their jewelry and the personalized service.
Under the guidance of Alex, who continues the legacy started by his father, the staff at Martin's Jewelry is dedicated to helping customers realize their dream rings. They are known for their exceptional listening skills and knowledgeable advice, ensuring that clients feel comfortable and informed during the selection and design process. Whether you’re looking for an engagement ring or just need a piece modified, Alex and his team are attuned to individual preferences, often exceeding expectations with their creativity and craftsmanship.
Customer Sentiment: About 80% of customers are highly satisfied with their experiences, while 10% have shared neutral thoughts, and another 10% encountered issues mainly related to communication.
Opening Hours:
Monday: Closed
Tuesday - Friday: 10:00 AM – 4:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Best Review: Rachael noted that her experience at Martin's was outstanding, mentioning Alex's support in creating the perfect anniversary band and the personalized touch that made her feel valued as a customer.
Worst Review: H expressed disappointment with the customer service, commenting on being overlooked when trying to resize a ring, which led to a feeling of unappreciation.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 30
Store Phone Number: 3106435600