Mary's Jewelry Box is a jewelry store located at 227 N Sibley Ave, Litchfield, MN 55355, providing a variety of services focused on engagement ring creation. With an emphasis on customer satisfaction, this establishment has garnered a mix of reviews, reflecting both positive and negative experiences.
The owner, Mary, is noted for her helpfulness, with many customers praising her commitment to ensuring their jewelry selections meet their needs. Positive feedback highlights the friendly service, skilled assistance with ring resizing, and a welcoming atmosphere. Customers specifically mention Mary's accommodating nature in crafting engagement rings and her attention to detail.
However, there are also negative reviews indicating some dissatisfaction with the business, particularly regarding delays in service and communication issues. Some customers felt let down by the level of service received, citing poor business practices.
The overall sentiment from online customer reviews is as follows:
- Positive: 55%
- Neutral: 18%
- Negative: 27%
This breakdown shows that while a majority of customers appreciate the services provided, there are notable concerns that need addressing.
Best Review: Lauri commended the store for its pleasant environment and highlighted the exemplary service provided by Mary, mentioning her willingness to resize jewelry free of charge until it was just right.
Worst Review: Audrey expressed frustration over the lack of progress on her ring repair, stating that her expectations were not met due to inaction and poor service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Information not available.
Staff:
- Mary (Owner/Staff)
Positivity Score: 64%
Total Customer Feedback Reviewed: 11
Store Phone Number: 3205938678