Mason Fine Jewelers, located at 18539 Devonshire Avenue, Northridge, CA, operates in the San Fernando Valley and is a cherished destination for engagement ring creation and related jewelry services. With an impressive rating of 4.9 from 70 reviews, this family-owned shop is well-loved by the community for its personalized approach and skilled craftsmanship.

Helmed by Vatche Izakellian and his wife Ovsanna, Mason Fine Jewelers is praised for its attention to detail and commitment to customer satisfaction. Many customers commend the friendly atmosphere, noting how the staff takes the time to listen to their ideas for custom engagement rings. Clients appreciate the thoughtful guidance they receive during the design process, which is often described as collaborative and uplifting. The store also offers a variety of jewelry repair services, ensuring that your cherished items are taken care of with the utmost care.

Customer Sentiment: Approximately 90% of customers report high satisfaction levels, while 10% share neutral experiences regarding waiting times.

Opening Hours:

Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Tyla found the couple running the shop incredibly accommodating, allowing her to place jewelry on layaway and providing a significantly better price than mall stores.

Worst Review: A customer mentioned feeling unsatisfied with the resizing services, expressing concerns about the communication after the initial consultation.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.