Mason Jewelers, located at 45 Putnam Plaza, Greencastle, IN 46135, is a family-owned jewelry store with a rich history dating back to 1957. The jeweler specializes in engagement ring creation, offering customized designs and exceptional customer service. With over 60 years of experience, Mason Jewelers has built a reputation for quality craftsmanship and personalized attention, making it a preferred choice for couples looking to create unique engagement rings.
The store operates in Putnam County and is known for its friendly and knowledgeable staff, including owners Steve and Scott Mason, who are dedicated to ensuring customer satisfaction. The wide selection ranges from new and estate jewelry to custom designs and repairs, accommodating various styles and budgets.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The majority of online reviews highlight the excellent customer service, quality work, and reasonable prices offered at Mason Jewelers. Customers frequently express appreciation for the helpful and courteous staff, who take the time to understand each individual's needs when creating their dream engagement rings.
Best Review: Laura, a long-time customer, emphasized the extensive selection available at Mason Jewelers, noting that they've relied on the store for over 30 years, citing excellent service and value.
Worst Review: A customer expressed disappointment with a previous experience involving rudeness from the staff, mentioning issues with communication regarding a ring sizing job.
Opening Hours:
- Monday: 10 am – 6 pm
- Tuesday: 10 am – 6 pm
- Wednesday: 10 am – 6 pm
- Thursday: 10 am – 6 pm
- Friday: 10 am – 6 pm
- Saturday: 10 am – 4 pm
- Sunday: Closed
Staff Members: Steve Mason, Scott Mason
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 39
Store Phone Number: 7656535012
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.