Massoyan Jewelers, located in Old Tappan, New Jersey, is renowned for its exceptional engagement ring creation services. Established in 1993, this family-owned business offers a warm and welcoming atmosphere where clients can find a stunning selection of engagement rings and custom jewelry. The store prides itself on its personalized service and expertise, with owners and staff known for their friendly and knowledgeable approach. Customers report that the owners, including Berj and Sose, go above and beyond to ensure a memorable and satisfactory experience.
In Bergen County, Massoyan Jewelers operates from 216 Old Tappan Rd, Old Tappan, NJ 07675, and can be reached at (201) 722-0216. Their operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Overall, the sentiment from online customer reviews is overwhelmingly positive, with approximately 95% highlighting exemplary service, craftsmanship, and customer care. Only a small fraction, around 5%, mention negative experiences such as pricing concerns or lengthy wait times.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 0%
- Negative: 5%
Best Review:
A customer praised the family-owned atmosphere and the exceptional service during the process of creating a beautiful custom engagement ring, highlighting the helpfulness and expertise of Sose and her family.
Worst Review:
One customer expressed disappointment with the high prices in comparison to other jewelers but acknowledged the quality of jewelry offered by Massoyan.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 63
Store Phone Number: 2017220216