Masters Jewelry is a reputable jeweler located at 620 W Broadway St, Ste 4, West Memphis, AR 72301, operating in Crittenden County. Known for its exceptional service in engagement ring creation, the store has garnered significant attention from customers. The store is run by Richard and Emma Masters, who are praised for their welcoming demeanor and dedicated customer service.
With a substantial total of 38 reviews across various platforms, feedback about Masters Jewelry has been largely positive. Customers commend the quality of the jewelry, competitive prices, and the attentive nature of the staff. Many specifically highlight the expert care provided in jewelry repairs and ring creations.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The positive reviews predominantly reflect satisfaction with the service, stating customers appreciate the friendly interactions and high-quality craftsmanship. On the other hand, the few negative comments refer to isolated experiences, with no significant patterns noted.
Best Review:
Patricia Foster noted that the store provided great service and excellent pricing, particularly highlighting the repair work done on her diamond ring.
Worst Review:
The limited negative sentiment includes a review where the customer mentioned experiencing a delay in service, although details were not elaborated.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|---------------|
| Monday | 10 AM - 4 PM |
| Tuesday | 10 AM - 4 PM |
| Wednesday | 10 AM - 4 PM |
| Thursday | 10 AM - 4 PM |
| Friday | 10 AM - 4 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff Members: Richard and Emma Masters
Positivity Score: 90%
Total Customer Feedback Reviewed: 38
Store Phone Number: 8707356633