Matero Fine Jewelry & Design in Millwood NY

Matero Fine Jewelry & Design, situated at 238 Saw Mill River Road, Millwood, NY, has established itself as a cherished destination for those looking to craft their ideal engagement ring in Westchester County. With nearly 40 reviews, this family-run jewelry store prides itself on personalized service and beautiful craftsmanship.

Steve and Sue Matero lead the store, bringing over 65 years of combined experience to their craft. They focus on helping customers design unique and memorable pieces, often incorporating sentimental family heirlooms into new creations. Many patrons rave about the welcoming atmosphere and how the team genuinely listens to their ideas, guiding them through the customization process. While most reviews are glowing, a few have noted sporadic delays during high-demand periods.

Customer Sentiment: Approximately 85% of customers express high satisfaction, while about 10% have shared neutral experiences and 5% have encountered issues.

Opening Hours:
- Wednesday to Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday to Tuesday: Closed

Best Review: Jessica commended the Matero team for their patience and expertise while creating a stunning custom eternity band, expressing her appreciation for the attentive service she received.

Worst Review: Patrick reported a less-than-satisfactory experience when he felt the staff could have been more responsive to his needs during a busy period.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.