Maxwell's Jewelry, Waxahachie TX

Maxwell Jewelry, located at 311 S Rogers St, Waxahachie, TX 75165, is a reputable establishment in Ellis County specializing in engagement ring creation and various jewelry services. The store is noted for its personalized customer service, with the owner, Jody, often praised for his attentive and friendly approach towards clients. The ambiance reflects a small-town charm, making customers feel welcomed and valued.

Maxwell Jewelry offers a range of services, including jewelry repairs and custom engagement ring designs. Their ability to assist customers with engagement rings has been highlighted positively in reviews, showcasing the care and expertise they bring to such significant purchases.

In total, 64 reviews were analyzed to gather insights about the store's operations. The sentiment from these reviews illustrates a varied experience among customers.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 15%
Negative: 17%

Positive reviews frequently praise the family atmosphere and excellent service, highlighting that the staff goes above and beyond for their clients. However, negative experiences have been reported concerning customer service, sometimes emphasizing rudeness.

Opening Hours:
- Monday: Closed
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: Closed
- Sunday: Closed

Best Review:
Orlando commended Maxwell Jewelry for its great customer service and noted the welcoming atmosphere while receiving a battery replacement for his watch.

Worst Review:
Rebecca expressed dissatisfaction with the treatment she received during her visit, stating that the staff was rude and dismissive regarding her jewelry appraisal experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.