May Jewelers, located at 8032 Leesburg Pike, Vienna, VA 22182, operates in the Fairfax County area and specializes in the creation of custom engagement rings as well as a wide range of jewelry options. With a phone number of (703) 448-0866, the store has garnered a strong reputation for its personalized service and knowledgeable staff.
With a total of 368 reviews, customer sentiment reflects a high level of satisfaction. Reviewers consistently commend the friendly and helpful atmosphere provided by the staff, particularly mentioning the expertise of individuals like Anh and Vicky. They are praised for their patience, willingness to educate customers on diamond qualities, and assistance in selecting the perfect ring without any pressure to overspend. The ability to create custom designs and the store's extensive selection further enhance customer experiences.
However, there are some negative sentiments as well, highlighting instances of indifferent service from certain staff members, where customers felt overlooked or treated dismissively during their visits.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
A customer appreciated the exceptional service provided by Anh, who guided them through the engagement ring selection process, helping them choose a diamond that exceeded their expectations while being within budget.
Worst Review:
Another customer expressed disappointment over the lack of attentiveness from staff upon entering the store, feeling that they received insufficient assistance despite being there to make a purchase.
Hours of Operation:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 6 PM
- Sunday: Closed
Staff Mentioned:
- Anh
- Vicky
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.