Located in Novato, California, McDonald's Jewelers specializes in creating custom engagement rings and providing a range of jewelry services. With a strong reputation for exceptional customer service, the store is known for its personalized approach. The proprietor, Michael Estey, has cultivated a welcoming environment, ensuring that customers feel valued throughout their experience. The store offers a variety of services, including custom ring design, repairs, appraisals, and ear piercing, catering to the diverse needs of its clientele in Marin County.

Customer reviews highlight the quality of craftsmanship as well as the attentiveness of the staff. Positive sentiments include praise for the exceptional personal service received, particularly during the engagement ring creation process. However, some reviews indicate concerns regarding the handling of repairs, with mentions of past discrepancies in service.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

**Customer Reviews Sentiment Breakdown**:
- Total Reviews Reviewed: 35
- Positive feedback highlights great service and quality ring designs.
- Negative feedback addresses some issues with repairs.

Best Review:
A customer named Perry commended the professionalism and helpfulness of the staff, particularly highlighting the fantastic experience in selecting an engagement ring, stating how the assistance received made for a memorable occasion.

Worst Review:
Linda expressed dissatisfaction with a past experience where her wedding set was mishandled, leading to concerns about quality control and integrity in service.

**Store Information**
- Address: 908 Grant Ave, Novato, CA 94945
- Phone Number: 415-892-2034

**Operating Hours**
| Day | Hours |
|------------|-------------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.