David McKenzie's Jewelers, located at 1483 Nashville Pike #105 in Gallatin, TN, is a well-regarded establishment for those in the market to design their dream engagement ring. Operating in Sumner County, this locally-owned shop continues to charm customers with its personalized service and exceptional craftsmanship, gathering a notable reputation among area residents.

The team at David McKenzie's Jewelers, including owner Josh McKenzie, is known for its dedication to providing high-quality custom pieces and jewelry repair services. Many reviews highlight the friendly and knowledgeable staff, with customers expressing how welcomed they felt throughout the entire ring creation process. The store prides itself on listening to client visions and delivering stunning results that exceed expectations. Nevertheless, a few clients have noted occasional issues with customer service and responsiveness.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while about 10% have shared neutral experiences and 10% have faced challenges.

Opening Hours:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed

Best Review: Emma praised the staff for transforming her mother's old ring into a piece that looked almost brand new, showcasing their exceptional repair skills and dedication to craftsmanship.

Worst Review: A.S. had a less favorable experience, feeling the staff was rude and unwelcoming, which significantly impacted their visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.