McKibbon Jewelers, located at 13030 Kansas Ave, Bonner Springs, KS 66012, is a reputable jewelry store specializing in custom engagement ring creation and a variety of repair services. With over 49 years of experience in the jewelry industry, owner Jacque Egnatic brings a wealth of knowledge to the business, ensuring that all work is done on-site and often completed within 24-48 hours. Known for her attention to detail and personalized service, Jacque personally oversees every jewelry piece that enters the store, alleviating customers' concerns about leaving their valuables with a stranger.
The store offers a comprehensive range of services, including custom jewelry design, ring sizing, stone replacement, prong repair, and more. McKibbon Jewelers has received a generally positive response from customers, reflecting its strong reputation in Bonner Springs, KS.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 79%
Neutral sentiment: 11%
Negative sentiment: 10%
In total, 26 reviews were analyzed, with a majority praising the craftsmanship and the swift service. However, some reviews pointed out a few instances of dissatisfaction regarding customer interactions.
Best Review: A customer praised Jacque for her exceptional service and the quality of the repairs, noting the reasonable prices compared to other local jewelers.
Worst Review: Another customer reported an unpleasant experience regarding customer service, mentioning a perceived rudeness from the owner during their visit.
**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: Closed
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff: Jacque Egnatic
Positivity Score: 84.5%
Total Customer Feedback Reviewed: 26