Melanie Casey Fine Jewelry specializes in handcrafted engagement rings and exquisite fine jewelry in Andover, MA. The store is known for its delicate, handcrafted pieces, showcasing an impressive array of designs made from ethically sourced materials. Melanie Casey, the owner and designer, leads a talented team dedicated to enhancing the customer experience with personalized service.
Located at 18 Red Spring Rd Suite 102, Andover, MA 01810, customers can reach them at (781) 205-9868. The shop operates by appointment only, ensuring focused, quality attention for each client.
Reviews indicate a mix of positive and negative sentiments. The jeweler has received 51 reviews overall, maintaining a solid reputation despite some criticism. Many customers praise the quality and design of the rings, while others express concerns about customer service and communication efficiency. They highlight the beauty and craftsmanship of Melanie Casey's rings, often referring to them as unique and heirloom-quality pieces.
Overall Sentiment from Online Customer Reviews:
Positive: 60% Neutral: 20% Negative: 20%
Best Review: One customer noted their engagement ring was stunning and praised the unique designs offered at Melanie Casey, expressing complete satisfaction with the quality of the jewelry.
Worst Review: Another mentioned significant issues with communication and long wait times for service, leading to a frustrating experience despite the quality of the ring they ultimately received.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
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| Monday to Friday: 9am to 6pm |
Staff members mentioned include Melanie Casey as the owner and designer.
Positivity Score: 71%
Total Customer Feedback Reviewed: 51
Store Phone Number: 7812059868