Melody's Quality Jewelry, located at 103 South Washington Street, Mexico, MO 65265, is a well-established jeweler in Audrain County, specializing in the creation of exquisite engagement rings and a wide array of jewelry services. With over 25 years of experience, Melody Farnen, the owner, and her knowledgeable staff are dedicated to providing exceptional customer service.
This jewelry store has garnered positive attention for its attentive staff and personalized engagement ring creation process. Customers have noted the friendly atmosphere and the staff's helpfulness in guiding them through their selections. They offer various services, including custom jewelry design, jewelry repair, and engraving. Melody's is also recognized for their selection of fine gifts, class rings, and tuxedo rentals.
The overall sentiment from online customer reviews reflects a positive experience at Melody's Quality Jewelry. With a total of 289 reviews, the ratings show that approximately 88% of customers (255 reviews) expressed positive sentiments, 10% (29 reviews) were neutral, and only 2% (5 reviews) reported negative experiences.
**Opening Hours:**
- Monday: 9 AM – 5 PM
- Tuesday: 9 AM – 5 PM
- Wednesday: 9 AM – 5 PM
- Thursday: 9 AM – 6 PM
- Friday: 9 AM – 5 PM
- Saturday: 9 AM – 4 PM
- Sunday: Closed
**Staff Member:**
- Melody Farnen
Best Review: A customer praised the jeweler for their excellent service, highlighting the welcoming atmosphere when ordering customized earrings, expressing satisfaction with the quality and value received.
Worst Review: One review indicated dissatisfaction due to an incident involving a charge for a ring resizing, which the customer felt was unexpected, resulting in a less than ideal experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 93%
Total Customer Feedback Reviewed: 289