Mercedes Jewelry is a family-owned jeweler located in Palm Springs, Florida, known for its exceptional engagement ring creation and personalized service. Situated at 3401 South Congress Ave, Suite 101, Palm Springs, FL 33461, this establishment has garnered a reputation for quality craftsmanship since its inception in 1993. Customers praise the staff's expertise and commitment to creating unique jewelry pieces that align with individual styles. The jeweler also offers repair services, custom designs, and watch repair, making it a full-service jewelry center in Palm Beach County.

Over 43 reviews indicate a generally positive reception from customers. Many commend the store for its attentive service and reasonable pricing, with specific mentions of the skilled craftsmanship and customer-centric approach of the staff. However, there are notable criticisms regarding communication and wait times for services.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review:
Michael highlighted the store’s exceptional service and competitive pricing, stating that he consistently leaves satisfied with his purchases.

Worst Review:
Kimberly expressed dissatisfaction with her experience, noting unprofessionalism and delays in receiving her engagement ring.

**Opening Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 11:00 AM - 4:00 PM
- Monday: Closed

Staff members mentioned include Amaru Cabrera, who is noted for his customer-oriented approach.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.