Mertens Jewelers, located at 114 Main St, Manasquan, NJ 08736, is an esteemed jewelry store known for its high-quality engagement ring creation and exceptional service. With a robust history dating back to 1946, this full-service jeweler specializes in personalized designs, repair services, and offers a wide selection of fine jewelry. The attentive staff, including knowledgeable professionals like Mr. Merten, ensures a welcoming environment for customers seeking expert guidance in their jewelry selection process.
Operating in Monmouth County, Mertens Jewelers has garnered 49 reviews, highlighting both its strengths and areas for improvement.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
The overall customer sentiment leans heavily positive, with many reviews praising the store for its friendly service, fair pricing, and quality workmanship. Customers frequently express satisfaction with the engagement ring designs, repairs, and the personal touch provided during their visits.
Best Review:
Susan commended the jeweler for their exceptional service and fair pricing, particularly highlighting a stunning custom necklace ordered from them.
Worst Review:
Heather shared a disappointing experience where she felt treated poorly by the staff, citing rudeness and lack of helpfulness when she sought assistance with her engagement ring.
**Opening Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | 9 AM – 5:30 PM |
| Tuesday | 9 AM – 5:30 PM |
| Wednesday | 9 AM – 5:30 PM |
| Thursday | 9 AM – 5:30 PM |
| Friday | 9 AM – 5:30 PM |
| Saturday | 9 AM – 5 PM |
| Sunday | Closed |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 49
Store Phone Number: 7322233766