Mervis Diamond Importers, located at 1900 Mervis Way, Tysons Corner, VA, has established a strong reputation for creating beautiful engagement rings and providing exceptional service. This family-owned business, with deep roots tracing back nearly a century to South Africa, specializes in hand-selected, conflict-free diamonds and offers a welcoming, pressure-free shopping experience in Fairfax County.

Customers rave about the knowledgeable and friendly staff, who are dedicated to helping couples find or design their perfect ring. Reviews frequently mention how well the experienced jewelers listen to clients' preferences and budgets, making the engagement ring creation process smooth and enjoyable. Overall, customer feedback indicates high satisfaction, with significant praise for the quality of the diamonds and the personal touch offered by the team.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% report neutral experiences and 10% have voiced concerns regarding service inconsistencies.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 12:00 PM – 5:00 PM

Best Review: Claire shared her heartfelt appreciation for Robert, who took the time to understand her style, resulting in the perfect engagement and wedding rings without any pressure to buy.

Worst Review: Ta Nasia expressed disappointment with the service, feeling unwelcome and frustrated by what she perceived as a discriminatory atmosphere during her visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.