Mexico Jewelry in Melrose Park IL

Located at 142 N 19th Ave, Melrose Park, IL, Mexico Jewelry specializes in the creation of custom engagement rings, as well as offering a variety of jewelry services, including bridal jewelry and watch repair. Known for operating since 1979, this family-owned business emphasizes customer service, yet customer feedback reflects a mixed response.

The store has garnered a total of 15 reviews.

Overall Sentiment from Online Customer Reviews:
The overall atmosphere from online reviews indicates a significant level of dissatisfaction among customers, with negative sentiments weighing heavily. Scores reveal a breakdown of approximately 10% positive, 5% neutral, and 85% negative sentiment.

Negative reviews often highlight issues with customer service, featuring reports of rudeness and unhelpfulness from the staff, with multiple customers feeling dismissed or judged based on their appearance or purchasing intentions. In contrast, a few customers appreciated the quality of craftsmanship and the store's expertise in custom designs.

Best Review:
A customer named Cristofer mentioned that while he initially found the shop knowledgeable about custom designs, he ultimately felt the prices were not competitive compared to other local options.

Worst Review:
Janneth shared her experience of encountering extremely rude service, indicating that both she and her husband were chased out while seeking wedding rings, reflecting a lack of appropriate customer care.

Operating hours are as follows:
- Monday: 11 AM – 6 PM
- Tuesday: 11 AM – 6 PM
- Wednesday: 11 AM – 6 PM
- Thursday: 11 AM – 6 PM
- Friday: 11 AM – 6 PM
- Saturday: 11 AM – 5 PM
- Sunday: 11 AM – 4 PM

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.