Miami Lakes Jewelers, Miami Lakes FL
Miami Lakes Jewelers, located at 6750 Main Street, Miami Lakes, FL 33014, has positioned itself as a reputable jewelry destination since 1987. With a focus on engagement ring creation, this family-owned jeweler offers a broad selection of designer rings from esteemed brands like Tacori and Hearts On Fire, ensuring customers find exquisite options for their special moments. The store prides itself on providing personalized customer service and has a beautiful showroom featuring a variety of fine jewelry and timepieces.
Operating in Miami-Dade County, Miami Lakes Jewelers is known for its commitment to quality and customer satisfaction. The staff's attentiveness enhances the shopping experience, making the ring selection process enjoyable. However, several reviews point to inconsistent customer service experiences, particularly regarding post-purchase support and exchanges.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 15%
Negative: 30%
Reviews indicate that while customers appreciate the extensive selection and initial service, negative sentiments are often associated with experiences involving returns or exchanges.
Best Review:
A customer praised Miami Lakes Jewelers for its attentive staff and diverse range of Pandora charms and rings. They noted the warm atmosphere and high-quality service received during their visit.
Worst Review:
Another review highlighted a customer's disappointment while trying to exchange a ring, citing rude behavior from management and staff during the process. This incident led to a feeling of mistrust regarding customer service and policy enforcement.
Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: Closed
Staff Members:
- Jorge (Manager)
- Claudia (Store Manager)
- Danna Rivera (Sales Rep)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
