Michael Agnello Jewelers, Custom Engagement Rings in Saint Clair Shores , MI

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82.5% Score | Michael Agnello Jewelers, Saint Clair Shores MI

Michael Agnello Jewelers, located at 31500 Harper Ave, St. Clair Shores, Michigan, is renowned for its exceptional services in the creation of engagement rings and fine jewelry. The store, owned by Michael Agnello, has garnered a reputation for its personalized service and extensive selection of high-quality diamonds and custom designs. Customers have praised the knowledgeable and friendly staff, particularly noting Rochelle and Tammi for their attentive approach and assistance during the ring selection process.

Operating in Macomb County, this jeweler offers a range of services including jewelry and watch repair, custom design, and cleaning, ensuring all customer needs are met with professionalism and care. While many reviews celebrate the affordable pricing and beautiful selections available, there are some negative experiences reported regarding customer service inconsistencies and issues with communication during the jewelry repair process.

Overall Sentiment from Online Customer Reviews:
The general sentiment for Michael Agnello Jewelers is approximately 75% positive, 15% neutral, and 10% negative.

**Best Review:**
A customer expressed their satisfaction with Michael Agnello Jewelers, highlighting the friendly and customer-oriented staff, as well as the store's beautiful selection of rings. They noted the excellent service provided by Rochelle, who made them feel like family while assisting them in finding the perfect engagement ring.

**Worst Review:**
A customer shared disappointment regarding their experience with communication and service when having wedding bands resized. They were frustrated with the delays and unhelpful responses from the staff, which overshadowed the otherwise good quality they had come to expect from the jeweler.

**Operating Hours:**
| Day | Hours |
|------------|-------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff Members: Michael Agnello, Rochelle, Tammi

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 82.5%
Total Customer Feedback Reviewed: 285

Store Phone Number: 5862947730

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82.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Michael Agnello Jewelers

J.C. Nichols Memorial Fountain in Kansas City, MO, is the choice proposal spot for our Gold and More Jewelers, customers. Come and find your diamond engagement ring at our beautiful jewelry store and make a wish at the fountain before popping the question to your one and only.

At Michael Agnello Jewelers, Christmastime is the right time to come in and find your dazzling diamond engagement ring. The store is full of festive spirit, and our diamond experts are ready to walk you through our ring-choosing or making process. Experience the gift of giving as she lights up like a Christmas tree when you pop the question!

When it comes to timeframe, it honestly depends on each customer and his/her ideas for what they envision the ring to be. At Michael Agnello Jewelers, we use CAD/CAM software and machines, a laser welder, and a computer-operated engraving system for all our custom engagement ring creations. This allows us to provide a high level of expertise that is unmatched in our St. Clair Shores, MI, area. Generally speaking, 2-3 weeks is the expected time-period from ring conception to completion.

At Michael Agnello Jewelers, we love hearing about outrageous or unique diamond engagement ring proposal stories from our loyal customers. One particularly memorable one belongs to a man who lined his entire house with rose petals. His girlfriend followed the petalled path upstairs that eventually led her to her bathroom. Hanging in the shower were several dozen roses, a diamond engagement ring, and a note which read, "Now that I've showered you with love, will you marry me?". Love a good pun!

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