James Free Jewelers, Kettering, OH

James Free Jewelers, located at 3100 Far Hills Avenue in Dayton, OH, is a cherished destination for couples seeking to create their dream engagement rings. This well-established jeweler has built a reputation in Montgomery County, offering a warm, inviting atmosphere paired with high-quality craftsmanship.

The team at James Free has a knack for guiding customers through the entire design process, ensuring that each unique vision is met with expert advice and personalized touches. Clients appreciate the friendly and attentive service, often noting how staff members are genuinely invested in helping them select the perfect pieces. Despite the overwhelmingly positive sentiment, some customers mention experiences with communication delays regarding custom orders or repairs.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% have neutral feelings and 10% reported issues.

Opening Hours:

Monday to Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Mckinzie praised the staff's exceptional service, particularly highlighting the patience and support she received while selecting her engagement ring.

Worst Review: Erin described a frustrating experience with the custom design process, feeling disappointed by a lack of follow-up and less than satisfactory communication.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.