Michael Szwed Jewelers, located at 807 Williams St, Longmeadow, MA 01106, is a highly regarded jeweler known for exceptional engagement ring creation and outstanding customer service. Owner Michael Szwed, with over 25 years of experience in the jewelry industry, leads a talented team dedicated to making the engagement ring shopping experience personal and memorable. Michael's extensive knowledge in gemology and custom design ensures that each customer receives tailored recommendations based on their unique preferences and budget.

The store's inviting atmosphere allows patrons to explore an impressive selection of engagement rings and fine jewelry. Customer reviews reflect a strong reputation for friendly, knowledgeable staff who prioritize customer satisfaction. Michael and his team take time to educate clients on the intricacies of diamonds and settings, ensuring that each engagement ring embodies the client’s vision.

Overall customer sentiment is overwhelmingly positive, with 282 reviews tallied across various platforms. Here is a sentiment breakdown:
- Positive: 95%
- Neutral: 4%
- Negative: 1%

Best Review: Masha praised the warm and accommodating staff for quickly and kindly fixing her necklace clasp, reinforcing their reputation for excellent service.
Worst Review: There were no negative reviews provided that stood out significantly.

Operating hours:
- Monday to Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff members mentioned include Michael Szwed and Jenn Blais.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.