Michael's Fine Clocks and Jewelry is a reputable jeweler located at 601 S Broadway St, Greenville, OH 45331. This establishment has a long-standing history of providing exceptional jewelry and clocks, appealing to a range of customers including those looking to create custom engagement rings. With an array of services such as jewelry repairs, clock repairs, and watch maintenance, the knowledgeable staff is dedicated to helping clients find exactly what they need.

Operating in Darke County, this jewelry store is well-reviewed for its selection and craftsmanship. It is known for its personalized approach to engagement ring creation, offering a variety of designs and custom options. The staff is often praised for their friendliness and expertise, with many customers appreciating the helpful service they receive during their shopping experience.

However, there have been numerous concerns raised regarding the timeliness of repairs and overall customer service. Some reviews highlight long wait times for jewelry and clock repairs, with customers sometimes feeling frustrated by the lack of communication. Balancing the positive aspects of the craftsmanship and customer service, the overall sentiment is a mix of satisfaction and disappointment.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 40%
- Neutral: 20%
- Negative: 40%

Highlighting the feedback, the staff's knowledge and helpfulness typically shine through, although the repeated issues regarding delays and customer interactions cannot be overlooked.

**Best Review:**
A customer named Barbara commended the jeweler for doing an excellent job with resizing her wedding rings, noting that they looked brand new upon return.

**Worst Review:**
Conversely, a review from Olivia described an unpleasant experience with rude customer service, indicating a lack of respect and a dismissive attitude towards her inquiries.

**Opening Hours:**
- Tuesday: 9 am – 4 pm
- Wednesday: Closed
- Thursday: 9 am – 4 pm
- Friday: 9 am – 6 pm
- Saturday: 9 am – 2 pm
- Sunday: Closed
- Monday: 9 am – 4 pm

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.