Michael's Fine Jewelry, located at 234 S Main St, Pendleton, OR 97801, is a cherished spot for anyone seeking to create their dream engagement ring. With its strong foothold in Umatilla County, the store specializes in jewelry repair and custom designs, making it convenient for locals to have their visions transformed into exquisite pieces.

Under the ownership of Michael Swanson, the shop is known not only for its stunning diamond engagement rings but also for its friendly and knowledgeable staff. Customers often commend the very personal touch the team provides, taking the time to understand individual preferences and guiding them through every aspect of the design process. Still, as with any business, there are mixed feelings, with some reviews pointing to slight issues regarding service consistency.

Customer Sentiment: Approximately 80% of patrons express high satisfaction, while 10% share neutral sentiments and the remaining 10% report some challenges.

Opening Hours:
- Monday: Closed
- Tuesday to Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed

Best Review: James praised Michael's Fine Jewelry for the attentive service and impressive selection of engagement rings, sharing that he felt genuinely welcomed and supported during his experience.

Worst Review: Viola expressed disappointment with the ring resizing service and mentioned her concerns were not adequately addressed by the staff.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.